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THE LEADER IN RUGS

Over 80,000 5-Star Reviews - See What Our Customers Are Saying

"Love Rugs Direct!!! They are the only place I purchase my rugs. Good quality rugs, helpful and pleasant customer service. Product is as shown and easy website ordering. Great company!" - Laura

"Thrilled with the service received from Rugs Direct. Everything--the delivery, price match, customer service--is perfect." - Claire

"The rug is absolutely beautiful, and the quality is top tier. The entire experience with Rugs Direct was professional, courteous. Great customer service!" - Carol

"The best service I ever received. I ordered one day and received about 4 days later. Great communication and fabulous prices. I am so glad I found this website. You guys are the best!" - Margaret

"Rugs Direct offers high-quality products, outstanding customer service, and friendly, efficient support. I’m extremely pleased with my order and highly recommend Rugs Direct!" - Margot

"Rug is exactly as described. Great quality. Delivery was earlier than expected. I was constantly updated by Rugs Direct. Definitely will be a repeat customer!" - Michelle

"Rugs Direct has the best rugs for the best price. This wasn't my first purchase, and it won't be my last. Great quality, fast and free shipping. What's not to like!" - Pat

"The rug is beautiful! Best price we were able to find. Easy ordering and delivery process!" - William

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Protection Information
Protect against common mishaps, such as:
Accidental rips, tears
Accidental stains from food and beverage or human and pet bodily fluids
Delamination, loose threads and torn seams
Minor burn and heat marks (up to 1 inch)
Protection Plan also includes:
  • No deductibles or hidden fees
  • Receipt-less claims process
  • 24/7 customer support

See the full Terms and Conditions here.
Frequently Asked Questions:
How do I purchase the Protection Plan?

It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!

What happens after I purchase the Protection Plan?
When does my plan coverage begin?
How do I file a claim?
What happens after my claim is approved?
What if I return my product or want to cancel my Protection Plan?
What if I exchange my product for another?
What countries is coverage available in?
Are there any coverage exclusions?
Can I purchase the Protection Plan for someone else?
Coverage by

Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.

The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.

Mulberry provides a quick, online claims process and does not require a receipt to file a claim.